Overall the experience was excellent and stress-free. Pauline was helpful during the whole process, having all the answers, guidance, and suggestions, and made it all feel very easy! Communication was excellent. Pauline was clear on task deadlines and who needed to arrange it. Olivia showed us around initially and did a great job at answering any questions. The venue is excellent, and scenic, looking fantastic in the the day and at night when lit up. All the guests were impressed by the site and rooms. The day was stress-free. The staff were friendly, and helpful and knew what to do on the day. Pauline and the team always felt like they were nearby and available but never on top of you. The meal and evening food was excellent and accommodated for dietary needs. As the day progressed, we were introduced to different team leads for the meal and evening reception, so we knew who to talk to. We didn't though, they had it all under control. It was a case of turning up, handing over stuff to the staff at the reception, and then letting them handle it all. We had a 15:00 ceremony, so our morning was fairly relaxed, I just sat chilled and went for a swim. Staff throughout the day were friendly and helpful. We used their DJ and have no regrets. It removed the hassle of finding a band and they accommodated our music requests. Mixing pop, and techno with rock & heavy metal, did some shoutouts. Even opened like a Metallica gig, we asked for that! Everyone was happy with the quality. Waterton provided a recommended vendor list, which was excellent. The working relationship between Waterton and the vendors is a strong one. They were all helpful and provided preferential services, with some offering first refusal whilst enquiring/booking on dates. They all knew the site and were able to offer valuable insights and were able to deal directly with the venue for some of the arrangements, which took a lot of pressure off us. Make the day easy and enjoyable, use Waterton

Matthew cannot praise and thank the staff at the Waterton enough for their support in making our wedding day amazing. From helping us to organize and guiding us throughout the day (Pauline), to bringing amazing food and serving us and all our guests with nothing but positivity (Emily and the servers), and finally Chris who was there every step through our evening reception. We had a day filled with tears and laughter and didn't have to worry once because of the support from the Waterton staff. Thank you again for everything you did for us, words just don't seem to be enough.

From start to finish we couldn’t fault the service provided by Pauline and her team colleagues. Nothing was too much trouble and what a venue Waterton is….simply stunning. The food was delicious as our guests were only too happy to point out. Our room was wonderful and the lovely touch of gifting a teddy bear was greatly appreciated. As the song goes, simply the best….better than all the rest.

From "I do" to dancing shoes, Waterton Park Hotel made our wedding an unforgettable fairytale. The wedding co-ordinator Pauline was exceptional alongside Olivia. They're the perfect team to ensure you have the wedding of your dreams. The stunning venue, with its elegant and picturesque gardens, provided the perfect backdrop for our special day. But the true magic was the exceptional service. The dedicated team catered to every whim, ensuring everything ran flawlessly. The food was divine, the atmosphere enchanting, and every detail, from the floral arrangements to the personalized touches, reflected our vision perfectly because they worked so closely with our external vendors. They handled last-minute changes with grace and kept us stress-free, allowing us to savor every moment. Our guests raved about the professionalism, attentiveness, and genuine warmth of the staff. Thank you, Waterton Park Hotel, for exceeding expectations and making our dream wedding a reality. We couldn't recommend you more highly! If we could do it all over again, we’d choose Waterton Park Hotel every time.

The Waterton Park Hotel (Wedding team were absolutely) fantastic, our magical day ran so smoothly with amazing support throughout. From helping with planning to coordinating on the day we were very well taken care of by the team, from being helped with vendors, to helping us on the weekend/day. The venue is even more beautiful in person and the friendly bubbly team added that extra factor! So pleased we found this gem for our day which was perfect.

Absolutely amazing team! From enquiring to changing our date due to finding out we were expecting our 3rd baby, right through to our wedding day everyone was absolutely fantastic. Pauline and her girls put me at ease all throughout our day keeping everything ticking like clockwork nothing was too much trouble. All our guests had nothing but great feedback about the venue, especially the food. The drinks were flowing all night and everyone had an amazing time. Thank you, Waterton for making our day nothing but perfection. Mr & Mrs Chappell

From start to finish Pauline and Olivia have been at hand if I had any questions for my big day at Waterton Park, however small, nothing was an issue. They were there with me throughout the day and did a lovely handover for the person that will be looking after us for the wedding breakfast and then for the reception. The whole staff at Waterton were truly lovely and their customer service is 5 stars! The food was amazing and they made our day so magical. If I could do it all again, I would choose Waterton Park every time, not just for the venue but every employee that was on duty that day and helped in making our day that much more special.

We decided to book Waterton Park Hotel mainly because we live in Walton and we were well aware of how beautiful the venue was for a long time prior. So we wanted to get married somewhere that ticked the box of being stunning, but also somewhere that would have some meaning for us, and it is where our home is so we couldn't think of anywhere better. In terms of actually booking the venue, it was such a simple process, but also personalised to me and Tom. We were given a really detailed description of what our package would include and how we could tweak this to suit us, and then payments were in installments, which was wonderful when paying for a wedding. There was no pestering or pressure at all, we just felt welcomed and taken care of right from the start. While the venue caters for lots of weddings, it really did feel as though each wedding is given 100% of the care and attention it deserves. We then attended a Wedding Fayre and this opportunity was perfect to help us find some of our suppliers. We booked our musicians, photographer, videographer, venue decorator, and flooring on or just after that day. We were also supported with any questions we had throughout the day so we knew what to do about any other bookings we needed to make. Regular contact was then maintained from the point of booking up until the day, with regular face to face appointments being made available. On the day, I found everyone working at Waterton to be so organised, calming and approachable. I could not fault the venue in anyway. I felt like everything ran smoothly and everything behind the scenes was just being conducted with experience and professionalism. Our guests also commented on how well the wedding was conducted and how friendly the staff were. Thank you all so much, Katie & Tom.

My brother previously got married at Waterton 5 years before me and as soon as I saw the venue both my fiance and I knew we couldn't picture anywhere else to spend our wedding day. The list of suppliers was outstanding and really took the stress of wedding planning away. The team were professional and thoughtful, always keeping us in the loop and making sure that we hadn't forgot any of the small details that make a huge difference on the day. Pauline took such good care of both us and our guests on the day, making sure that everything ran smoothly. We were lucky enough to have a sunny wedding day this August however we know that many couples did not have the same experience however before the day we had already been consulted about contingency plans for if the weather was not at it's best. The grounds themselves are breathtaking and gave us such beautiful photographs that we can treasure forever. The food was delicious and all of our guests told us that both the wedding breakfast and the evening reception barbecue was top notch. Both my new husband and I cannot recommend Waterton Park Hotel enough to make your wedding day something that you will remember for the rest of your life.

We cannot thank Waterton Park enough for a truly amazing day! Nothing was too much hassle from the very start. We ended up getting married on possibly the hottest September day but that didn't slow any of the staff down. The day ran effortlessly and so many guests commented on how spectacular and memorable it was for them. The catering was next level and the detail of everything, we just could not ask for more. After our wedding, we both had wedding blues and I think that just speaks volumes for just how great this venue and the staff were. We would not change anything about our day (apart from the temperature maybe) and my hubby is already talking about our renewal here in 10 years time!! Thank you again for making our once in a lifetime day that bit more special! Laura & Kyle Fox x

What can I say about my wedding experience other than everything has just been perfect. From going to look at the venue back in March 2022 to our wedding day on the 16th of October 2023. After booking the wedding, Pauline helped by sending over a supplier list as we had an idea of what we wanted on the day, but didn’t have a clue where to start . Communication between me, Pauline and Olivia has been great, any questions I had was answered quickly. I wanted to go and rehearse my first dance before the big day and Pauline booked the boathouse room out for us no problem. The day of the wedding ran so smoothly. Olivia did a great job keeping us all to timings. The venue had been beautifully decorated. All the staff in Charlie’s bar were friendly enough and the chefs served a beautiful wedding breakfast. The evening doo bbq was beautiful, the DJ (Simon) played music to suit all tastes and recorded our first dance (I still need to see this recording!) The honey moon suit was up to date and had the best views looking on to the lake. I couldn’t have wished for a better day. It was perfect all round. THANK YOU, THANK YOU, THANK YOU!

Waterton Park Hotel was the perfect wedding venue, the building and grounds are absolutely stunning, and the staff couldn’t be more helpful, nothing was too much trouble! While all the staff were wonderful on the lead up and on the day, a special mention is needed for Pauline, Paul and Mark who looked after us on the day. They really made the day special for us and our guests and nothing was too much trouble. Our guests have said it was the best wedding they’d been to and the venue was absolutely beautiful. The food was really good, with lots of choice in menus when planning the day, and the BBQ in the evening was really nice. We honestly couldn’t have picked a better venue for our wedding and can’t recommend Waterton enough, we just wish we could relive the day all over again!

Honestly, we can’t thank Pauline, Liv and the team enough for giving us the day of our dreams. We fell in love with Waterton as soon as we saw it and booked there and then, along with a few of their preferred suppliers. The whole day went perfectly, although way too fast. The food was amazing, everyone commented how lovely it was and how beautiful everything was.

We would like to say a massive thank you to all the team at Waterton Park Hotel for providing us with 5* service on our wedding day, The day was faultless from start to finish, it was like a dream come true. We would like to make a special thank you to our wedding coordinator, Pauline who was there with us every step of the way, she was amazing and trustworthy, knowing she had all the stress of making it perfect and that’s exactly what she did so thank you again! We will never forgot these magical memories we made at Waterton park hotel Love Craig & jordon Xx

Pauline and the rest of the team were amazing, from taking our first look around all the way to the day itself, she stayed in contact and any questions we had she answered. One of my biggest worries was one of my autistic sons not eating the meal due to his sensory needs, i voiced this to Pauline and she ensured his usual choice of food was available and cooked to his liking meaning I had no worries in regards to him eating that day! She also ordered my alcohol of choice as unfortunately the bar did not stock it. Pauline and her team went above and beyond ensuring our day was special and went without any hitches. Waterton Park Hotel is a truly wonderful venue, from the kind hearted, helpful staff to the amazing views from the hotel itself. From the bottom of my heart, thank you for the amazing work you all put in to our day and making it a truly magical day! Simon and Charlotte

Waterton was our dream venue for our perfect intimate wedding. The staff at Waterton went above and beyond for us, everything was timed to perfection. The day went without a problem, the wedding coordinators are so helpful it’s like having your own wedding planners to go through every detail of the day with you. No request is too much trouble, we found their wedding fayre very helpful, that’s where we found all our suppliers. We couldn’t have wished for a better day and we got great weather, all our guests said it was like a fairy tale. We didn’t want to leave the next day.

Pauline & Olivia, We got back from our honeymoon yesterday and wanted to say a massive thank you to you both, as well as your colleagues at Waterton Park Hotel. Right from the start of our contact with you, you made us feel valued and always replied to our queries quickly and with all of the information we needed. We also appreciated your website having a lot of the information available on there, like packages and prices, which helped with our planning. It was so useful to have the forms to complete and the final meeting a couple of weeks beforehand, especially as Pauline has a knack for reassuring people and putting minds at ease. Then our wedding day itself ran so smoothly and we were really happy with how it all went! This was thanks to how well organised everything was, as well as how friendly, welcoming and helpful the staff were on the day. It was really nice to have the handovers between the various key people, for example, from Olivia for the ceremony and drinks, then to Kim for the meal, then Tammy in the evening. Not to mention Chris and Mark as duty managers. Shane did a fantastic job as the DJ - he was great at reading the room and choosing songs which kept the party going! The waiting staff for the drinks, meal and evening reception were also really good and ensured everyone had a great time. We've made some lovely memories that will stay with us forever and are so happy that we chose Waterton as our venue! Thank you so much for everything you and your colleagues did to make our day so special! Sean & Charlotte

We visited the Waterton wedding fair this year as we always loved the setting and was greeted by Pauline. As we wanted to get married quite soon, Pauline was amazing and went through all the current packages and dates. We managed to get a Saturday which was 16 weeks away at the time and Pauline and the team were amazing at putting everything together for us in quite a short space of time. Nothing was too much to ask, Pauline and Olivia were always on hand and the staff when we visited were always welcoming and helped us with room reservations for family members. On the day, it was truly perfect. When we arrived from the church, we were welcomed so warmly by everyone, Pauline even helped when I needed an urgent ladies visit before going to greet our guests. The day ran to perfection, the timings were amazing, guests spoke so highly of the organisation and I couldn’t recommend them enough. The food was delicious and guests now are still talking about the canapés, the entertainment we had booked were all warmly welcomed and looked after and it really was the best day ever. Thank you to everyone at Waterton, but special thanks to Pauline and also to Mark who was the manager in the evening and again made sure it all ran great. We really made the best decision having our wedding day at Waterton.  Lucy & Andrew Wood - 23rd September 2023