Where do I start? Our day was absolutely fantastic, from start to finish. All the staff were so friendly and super helpful! Our day ran so smoothly, it was absolutely elegant. We cannot thank the team at New Place enough! They helped us through everything! We knew exactly what we needed to do! The day goes by so quickly, and Freddie really made sure we had some time to ourselves! Freddie is absolutely brilliant, everything we needed she did. No question was too big or small! She is impeccable! Throughout the day, she ensured everything was perfect! I could not recommend New Place more! When we first visited, we were blown away by how beautiful the place is! And now we have had our wedding there, it will always be a very special place to us! We will definitely be back to stay! Thank you to everyone!

We first thought of New Place Hotel as our venue when we met them at a wedding fayre. They had everything we were looking for and more. Once we had confirmed our date, we discovered a few friends and colleagues had also been married at New Place so I knew we were in good hands. Lots of opportunities to discuss with your wedding coordinator for all the details of the day. We liked that we could have a taste of the food a few months before picking our menu and that we could attend a wedding fayre held at new place to get a real sense of what our day could be. Poppy had taken over as our coordinator quite close to the day and was very kind when I was a little overwhelmed. Freddie and the team on the day did a fantastic job with last minute issues and really made us feel that nothing was too much trouble! The day went very smoothly and everyone loved the beautiful venue and that they could stay overnight. Lots of the vendors knew New Place well so that took the pressure off. Would recommend :)

We had the pleasure of getting married at New Place Hotel in October! From the moment we arrived, we were blown away by the stunning surroundings at the venue, we just knew it would be the perfect backdrop for our special day. I have to give a huge shoutout to the amazing staff, especially Jacinta. She was a total lifesaver! From the very beginning, Jacinta was so friendly and welcoming. She helped us navigate the planning process, especially when we had to change venues just six months before the wedding. Talk about stress! But Jacinta was there every step of the way, making sure everything went smoothly and that we felt comfortable. On the big day, Freddie took the reins, and she was simply fantastic! She was always around to help with anything we needed, and her cheerful presence made everything feel so relaxed. Freddie went the extra mile to check in on us and our guests, ensuring that everyone was having a great time. We truly couldn't have asked for better support! The venue itself was breathtaking and we got some amazing photos!! We held our ceremony in the beautiful dining room. The Arden suite is great with it being separate from the main building as we had so much privacy and plenty of space for all our friends and family. So many guests commented on how lovely the place was. The food was absolutely delicious! Our guests raved about the menu, and the service was spot-on. The staff were attentive without being overbearing, which made everything feel just right. Reflecting on our wedding day, we are so grateful to Jacinta, Freddie, and the whole team at New Place Hotel for making our dream wedding come true. We can’t thank them enough for all their hard work! We’re already counting down the days until our anniversary stay because we just can’t wait to come back!

Thanks to Jacinta and all the staff for making our wedding day so special. Everything was just perfect. Everyone loved the food and the hotel, we made the right decision to have our wedding with you. We are still taking it all in. It was perfect. Thank you. We are still overwhelmed by how amazing the day was, it went so quickly. Thank you

We want to thank Jacinta so much for all her help in organising our Wedding Party. We know we weren’t the easiest to deal with and we couldn’t have done it without her help. We are also so appreciative of the flexibility in switching dates, helping us out at a difficult time. The party was a great success and everything that we wanted, we had the best time. The staff were really helpful and the venue exceeded our expectations. Thank you. We couldn't have had a better time, it was perfect! Thanks to Jacinta so much for all the hard work, the team were fantastic and so accommodating. Wayne and Sarah

It still feels so surreal, even now over a week later! We honestly had the BEST day, it was everything we hoped it would be and more and we already want to relive it 100 times over! We are so grateful to Jacinta and the team for everything and for making all of our wedding dreams come true as cliche as it sounds! I would also just like to highlight how absolutely phenomenal Freddie is! We only met her once in the run-up to the big day but that one meeting was enough to give us so much confidence that she’d make sure our day was amazing and that’s exactly what she did. My hair and make-up people were almost an hour late so there was a lot of rushing and stressing going on and she made sure I was calm and had everything I needed, kept the registrars onside and also made sure we weren’t rushed and had time to get the photos that we wanted. Freddie checked on us throughout the day and we always felt like it was exactly that- OUR DAY and we were so in control of the whole thing without having to do anything! Thank you for everything and we can’t wait for our anniversary stay! Thanks, Mr and Mrs Attwood! ❤️

Excellent venue catered to all of our needs on the day and went over and above to ensure everything was perfect. Thank you so much, Freddie, Jacinta, and the team on the day. You were all amazing and worked incredibly hard. Freddie is an asset to the hotel and deserves credit for her efforts on the day. We all had a fantastic day and will always have very special memories of this.

From the minute my husband and I arrived back in 2023, we knew instantly that this was the venue for us. The staff were all so very helpful from the minute we booked our first ever show round to the minute we left the venue the following morning as Mr and Mrs Top quality 5* service from everybody. Nothing was too much to ask for. Our honeymoon suite was outstanding. Needless to say (as probably most couples would agree) we didn’t get time to appreciate it properly as it was time to check out in no time at all but definitely a lovely touch and special place to spend the night and newly weds! Now let’s move on to the diamond of a new place…… Freddie, my god, that lady deserves every award and recognition under the sun. Freddie was our MC for the day, and she was absolutely outstanding- faultless! I met with her the night before for a brief introduction, and then from the minute I stepped foot in the bridal suite on the morning of the wedding, she was on hand to do absolutely anything I needed. She made sure I was okay and everything was going to plan, helping me out with time checks and ensuring everything was set up and ready to go for me, all whilst being very subtle. She walked me down to the ceremony room and really helped calm my nerves. She was amazing. She organized for all of my belongings to be moved from the bridal suite to the honeymoon suite, so everything awaited me at the end of the night - I felt like royalty! There are simply not enough words to describe our gratitude and appreciation for everything she did for us on the day. Freddie, honestly, you are an absolute delight, a true credit to New Place Hotel, and you completed our wedding. We will always be so very grateful for everything you did for us, and we can only hope someone is just as amazing for you as you were for us on your wedding day in the future! We can’t wait to come back for our 1-year stay where we can relive it all and see everyone again. Mr & Mrs Kates x

Hi Jacinta Thank you so much for the lovely bits in our room; it was amazing. I just wanted to get in touch and say how incredible you and your whole team are. Everything has been run so smoothly and so easily. Freddie last night was amazing and so helpful. She put my mind at ease and made sure everything was run perfectly. Honestly, the best team, we are so grateful. So thank you, thank you ❤️ Take care. Holly & Sam

Everything about our day was amazing! All staff members were incredibly kind and helpful and ensured the day ran perfectly. A special shoutout to Liss for everything she did as our day coordinator - she was absolutely wonderful and ensured that we had everything we needed. In the lead-up to the wedding, Katie was our wedding coordinator, and she was incredible. She did everything possible to help us make every wedding dream a reality (including having owls at our reception drinks!). She has been so kind, helpful, and efficient, and we cannot thank her enough. New Place is such a wonderful wedding venue, and we cannot recommend it enough!

We had such an amazing day and it was made possible by you and the team. Freddie was truly fantastic. The team were friendly and welcoming and attended to our guest with professionalism and a smile on their faces. The bar team were also amazing and good fun. They were extremely professional and interactive with our guest and I had a great time with them too. I did thank them last night and they said how nice our guests were and had enjoyed the night as well. Looking forward to our stay next year and hopefully see you before then for another afternoon tea! Many thanks again.

The New Place is beautiful but without the wedding team, it wouldn’t have been pulled off the same way I'm sure! The Franklin Suit was the best truly relaxing space to take it all in after our big day. Katie, you were amazing with the lead-up to the big day & on our day too so big thank you. I have to give a special shout-out to Freddie - every time I turned to ask for anything she was there ready and waiting, so efficient, but caring and thoughtful. You would’ve thought she was one of my guests how welcoming and warm she was both me and Kev. We both said the next morning how great was Freddie.

Hi Jacinta, We just wanted to send you a quick email to say thank you for helping us to organize our wedding. The whole day was wonderful and we had a brilliant time. We had so many guests who commented to us about how amazing the food was, what great service was provided by the staff, and how beautiful the venue was. Please pass our genuine and sincere thanks to all of the staff who worked so hard over the day. Freddie was so attentive, supportive, and professional and did a fantastic job throughout. Please do pass this email to the hotel's most senior managers to let them know that in our opinion they have a great team working for them that is a credit to the organization. There is nothing we would have changed about the day and we are so pleased that we chose to hold our special day at New Place and that you were there to help us get it all organized. Many Thanks, The new Mr and Mrs Cooil xxx

If you are getting married and haven’t chosen your venue yet then look no further, the stunning location of New Place is everything and more. Being an older couple getting married for the second time, we wanted a venue where all our family could come together and enjoy not only a relaxed wedding but to party too. We were one of the first to get married in the gardens and I can honestly say it made our day, it was just stunning. The day was made even more special by being allowed to have a Fergie tractor on the drive for our the photos (lol it’s family thing.)

Jacinta, girstly we had the most special day. It was amazing! Everything was perfect and we can’t thank you and your staff (especially Freddie) who was looking after us all day last minute. Many of our wedding guests made comments on how lovely the venue was, how good the food was and what a lovely day they had. We knew from the moment we visited the New Place, it was the wedding venue for us. Thank you so much for making sure our day was so perfect. We can’t wait to visit again. Kind regards Dan and Lisa.

We would like to say a massive thank you to Jacinta and all the team at New Place Hotel who helped make Saturday night such a huge success. We are delighted with how everything went from start to finish. All the staff were so friendly and efficient and we’ve had loads of comments from friends and family about the how good the food was (in our experience at other venues, that’s not always been the case with catering for so many people). People also commented on how the plates were delivered simultaneously to each guest on the table – not something you see often now! Very classy! Could you please pass on our thanks to the excellent function manager (sorry, we can’t remember her name) who made everything run so smoothly. Thank you for the card and lovely presents you left for us. Such a nice surprise. Finally, a big thank you to you for all your help and patience over the last few monthsl! Best regards, Louise & Ant Honeyball

Please pass on our thanks to the staff, not only in the Arden suite but also in the breakfast room and the hotel bar. They were all incredible, Friendly, professional and helpful And as big thank you to Jacinta and her team especially Liss who looked after us on the day. Everyone was wonderful x We will be back to renew our vows in 10 years ! Kind regards Sarah

We can't even begin to express how amazing our wedding was, surrounded by all our friends and family. It was a day of creating memories that will last a lifetime. We owe a massive debt of gratitude to Jacinta and the exceptional team at New Place Hotel for helping us arrange such a special day. It was just the best day ever and Jacinta and the team couldn't have done anything more if they had tried! You were absolutely a crucial part of our special day, and your kindness and dedication meant the world to us. From the very start to the finish, every member of your staff went above and beyond to make our wedding incredible. We were blown away by the attention to detail throughout our wedding weekend, from the tree planting with the personalised plaque to the thoughtful wedding presents and petals in our honeymoon suite. The level of service we received was beyond exceptional, and we can't emphasise enough how impressed we were. We'd like to do a special thank you to our wedding coordinator Lis. On the day, she was nothing short of incredible, ensuring that every aspect of our day went smoothly. Lis anticipated our needs, handled any situation effortlessly, and played a significant role in making our wedding a massive success. Please pass on our heartfelt thanks to Lis for her exceptional dedication and support. Once again, thank you from the bottom of our hearts for making our wedding day a dream come true. Speak soon, Dave and Gem x

We had such a lovely day. I just wanted to say thank you for your help and Freddie was amazing. She was so helpful. Running around to sort everything and finding things that had disappeared. That girl was incredible and just the loveliest person. She made the day run so much smoother and made it a lot easier for us so thank you for everything you've done for us. Its massively appreciated. Mr & Mrs C xx

We wanted to give our thanks to all of the staff involved in our amazing wedding yesterday. The day ran so smooth and was everything we wanted and more. Every little detail that made up our special day was perfect. Your staff are a real credit to the hotel and please can you pass on our thanks to everyone involved. We would recommend the venue to anyone and can’t wait to return for many special stays in the future. Mr & Mrs Bruder

I just want to say a massive thank you to Becca and everyone else who made our day so special and stress free. You really are amazing, I don’t think the day would have been perfect without your help. We really did have the best day, New Place will always be special to us. We can’t wait to come back and relive our day. Another thank you for our gifts, the biscuits were delicious and the engraved bottle of bubbles will be treasured. I have seen a sneak peak of our photos from Dan and they are truly stunning, I don’t know how he did it but he’s made us all look great with the perfect venue as a backdrop. I can’t wait to share some once we have them. -Olivia & Mike